I sent an email on the 2nd December about the delivery of this item - I have as yet to receive a response!!! Sent again today. Here’s my problem... Hi Guys Thank you for delivery my two parcels. However the Weber GBS Wok was not in a bag and clearly visible as a result as to what it was. It had no labels on as where it was going so had it been separated from the igrill3 item would have been lost. Both items were placed in the log store though my husband was in & as he took delivery he now knows what one of his Christmas gifts is. I am really disappointed and upset by this- no point wrapping it anymore! I now have to source another gift. This really isn’t good enough guys. Having bought a few items from you in the past I expected better! Mrs Slaney. As yet we haven’t used the wok but being a Weber it will do what it says on the box. As for a riverside on this occasion- very let down from delivery to customer service.