Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,960 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,960 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You can get your money from online investment scammers”

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Posted 2 months ago

“Investment Recovery was successful With Hoskey team”

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Posted 3 months ago

“I bought a replacement BBQ cover. Reason I purchased from Riverside was they had it at an excellent price and their service too was excellent.”

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Posted 6 months ago

“Recently bought a Weber Wok for my husband for our 6th wedding anniversary (Iron). Riverside is always my go to for my gifts for my BBQ mad husband. Why? Great prices, easy to use website and super fast delivery. Totally recommend”

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Posted 6 months ago

“You can always tell the quality of a supplier when something doesn't go right. One item was not correct and despite filling out a form on the website to get a replacement and followiong up with an email a week later still no reply.”

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Posted 6 months ago

“Excellent service and prompt delivery at a good price, thoroughly recommend riverside”

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Posted 6 months ago

“Covers my new Weber BBQ perfectly, good quality, very pleased with my purchase.”

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Posted 6 months ago

“Useless - don't deliver to Northern Ireland.”

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Posted 6 months ago

“Great choice and quick delivery”

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Posted 6 months ago

“Thought it would take longer to delivery but my Traeger smoker was delivered earlier than expected. Good tracking and great prices. Would use again. Thanks.”

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Posted 7 months ago

“Good product, Good price, Efficient delivery!”

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Posted 7 months ago

“It was a bit confusing that my order sat at 'waiting fulfilment' for several days, but once I contacted customer services by email they required very quickly and explained the status and delivery schedule. Item arrived 5 days after placing order and delivery firm left it in my requested safe place.”

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Posted 7 months ago

“The best prices seen for what I needed”

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Posted 7 months ago

“Excellent Website and Customer Service and delivery flexibility”

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Posted 7 months ago

“Excellent Service. I was kept up to date when the delivery was due to arrive. The driver assisted me with unloading the grill to our back garden. Very helpful.”

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Posted 7 months ago

“Very happy with the service I received”

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Posted 7 months ago

“Very easy ordering and delivery was quicker than expected. Would have been 5* if delivery had been cheaper.”

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Posted 7 months ago

“Bought a Weber Lumin electric BBQ. Saved £180 off the price so very happy. Website said 12-15 days for delivery but pleasantly surprised as arrived in 5 days. Such a good service and price from Riverside Garden Centre so thank you. I will look to make other purchases from them in the future.”

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Posted 8 months ago

“Ordered and paid for a pellet BBQ on the Monday, no response for 4 days, and when I followed up with a phonecall after no response from a "contact us" query was told that there was a stock problem and they don't actually have it in stock. I wonder how long it would have taken them to inform me if I did not follow up.”

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Posted 8 months ago

“I enjoyed my experience when talking to Nolwazi. while she explained all my options as on cell phone contract she tried all the networks for me I'm very happy”

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Posted 8 months ago

Riverside is rated 4.9 based on 15,960 reviews