Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,967 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,967 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m extremely grateful to have contacted TrovTrace for assistance. From the outset, they took the time to thoroughly understand my situation, ensuring they listened attentively to all my concerns. It was clear they approached my case with genuine care, treating me as more than just another customer. They patiently guided me through each stage of the process, providing clear explanations at every step to ensure I never felt confused or overwhelmed. Whenever a new issue arose, they took the time to explain it in simple, concise terms, so I always understood what was happening and why. Their willingness to address all my questions, regardless of size, truly put my mind at ease. Their consistent support, clear communication, and commitment to keeping me informed made the entire experience far less stressful than I anticipated. I sincerely appreciate the assistance, reassurance, and expertise they provided throughout the process. If you are seeking a team that is not only reliable but also genuinely dedicated to supporting you, I would highly recommend reaching out to them. They far exceeded my expectations.”

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Posted 1 week ago

“My issue was addressed promptly and with a high level of professionalism, and I was pleased to receive a complete refund recently. Mein Anliegen wurde umgehend und mit einem hohen Maß an Professionalität bearbeitet, und ich habe mich gefreut, vor Kurzem eine vollständige Rückerstattung zu erhalten.”

Riverside 1 star review on 22nd April 2026

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Posted 3 months ago

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Posted 3 months ago

“I had a wonderful experience with this company and remain very thankful for the commitment they showed while assisting me.”

Riverside 1 star review on 26th March 2026

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Posted 4 months ago

“""”

Riverside 1 star review on 20th March 2026

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Posted 4 months ago

“They addressed my complaint promptly and professionally. Receiving a full refund last week was a great relief. Their accountability and commitment to customer satisfaction were evident throughout the entire process.”

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Posted 4 months ago

“After struggling on my own, I turned to xwaxt.com. Their clear guidance and professional support made everything far more manageable.”

Riverside 1 star review on 16th December 2025

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Posted 7 months ago

“You can get your money from online investment scammers”

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Posted 11 months ago

“Investment Recovery was successful With Hoskey team”

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Posted 11 months ago

“I bought a replacement BBQ cover. Reason I purchased from Riverside was they had it at an excellent price and their service too was excellent.”

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Posted 1 year ago

“Recently bought a Weber Wok for my husband for our 6th wedding anniversary (Iron). Riverside is always my go to for my gifts for my BBQ mad husband. Why? Great prices, easy to use website and super fast delivery. Totally recommend”

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Posted 1 year ago

“You can always tell the quality of a supplier when something doesn't go right. One item was not correct and despite filling out a form on the website to get a replacement and followiong up with an email a week later still no reply.”

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Posted 1 year ago

“Excellent service and prompt delivery at a good price, thoroughly recommend riverside”

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Posted 1 year ago

“Covers my new Weber BBQ perfectly, good quality, very pleased with my purchase.”

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Posted 1 year ago

“Useless - don't deliver to Northern Ireland.”

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Posted 1 year ago

“Great choice and quick delivery”

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Posted 1 year ago

“Thought it would take longer to delivery but my Traeger smoker was delivered earlier than expected. Good tracking and great prices. Would use again. Thanks.”

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Posted 1 year ago

“Good product, Good price, Efficient delivery!”

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Posted 1 year ago

“It was a bit confusing that my order sat at 'waiting fulfilment' for several days, but once I contacted customer services by email they required very quickly and explained the status and delivery schedule. Item arrived 5 days after placing order and delivery firm left it in my requested safe place.”

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Posted 1 year ago

“The best prices seen for what I needed”

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Posted 1 year ago

Riverside is rated 4.9 based on 15,967 reviews