We purchased our Weber Spirit from you on 27/04/2020. On using it for the first time there was a obviously a problem so we called you for advice and left a message on the same number as I had left a message on when originally enquiringly about purchasing. I am still awaiting your response to that message, which was left over a week ago, and whilst I accept these are unusual times, if you can manage to get back to sales calls within 24 hours, why can you not respond to after sales calls as quickly? I have an expensive gas barbecue which was a birthday present from my wife which I am unable to use. Please call me as a matter of urgency, within the next 48 hours, on 07801916000. If I do not hear from you by then I will unfortunately be forced to invoke my rights under the Consumer Protection Act 2015 and reject the goods as faulty and demand a full refund and collection of the goods at your expense. Regards, Richard Nesbit.