One of the most inept organisations that I have ever seen in my life. They are incapable of managing buildings, communicating with residents and they are devoid of feeling or emotion in the delivery of their daily tasks. If they come anywhere near your building, run away as fast as you can. They are a part of the larger Places for People so it is a disgrace that this situation has been allowed to continue. They should not be allowed to operate and the fact that they are is evidence of the failure of regulation in this industry sector.
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