Bad experience, when i placed my order, it clearly stated the GST amount. But was sent a text message from DHL to pay tax in order to receive my order. It was not clearly stated in the checkout page, nor the confirmation email that i had to pay additional tax to receive my order. After contacting customer service i was told i will get a refund, but that was only after i reached out. Imagine if i did not, i would have to pay tax twice. I.e., Nobody reached out to me. After furnishing my bank details, I haven’t heard from Robinsons nor received the money. Poor experience. Felt cheated
3 years ago
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