DHL delivery is haphazard. There is poor communication between their command post and the delivery personnel. The first delivery timing was given all of a sudden when I was at work. The rescheduled second delivery came at 2.52pm 20 Nov when the sms says 1730-1930 same day. This caused me to pay $8 taxi fare to rush home and I missed the delivery. The 3rd rescheduled delivery also have the same issues until the delivery man had the good sense to call me after I missed the delivery again when he came 6 hours plus before the scheduled time. He then rearranged another delivery time for the evening. I think your delivery service is very bad and I dare not make another online purchase because I don’t want to go through the same nightmarish experience again.