My recent purchase as of now have yet to receive from your in-house suppliers at Italy. Ordered wrong shoe size would like to change one size bigger . Received order on 21 Dec have been writing to live chat agents to follow-up.
Noted exchange take about 15 days but as of today is like hanging pending didn’t receive any confirmation if my shoes will be pick up by your end to exchange ?
Your site needs to be really specific disclosed more detailed information as to the 15 days does not include when suppliers would reply . This is rather unacceptable for online store purchases. I hope the mgt team can review the exchange lead time stated on the site . Thank you
2 years ago
Robinsons Sale has a
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