Poor customer service. My original order was $717.09, after $10 CNY discount for purchase over $100. Robinsons made errors and is unable to fulfill all my orders. So after delays and repeated follow ups, some of my orders were cancelled by Robinsons and refunds were made. Out of the original $10 discount, Robinsons have deducted a total of $3.89. $338.18 of my initial order was fulfilled. This value far surpasses the full $100 threshold to qualify for the full $10 discount. But I ended up with only $6.11 discount, instead of $10. Essentially, I have been short-changed from this whole experience, through no fault of my own. Then my complaint above was ignored.