I ordered two items. The egg cooker is the only one linked to this review: surprise, surprise, the other items is not linked in the review invitation I received via email. The other item in the delivery, a very expensive pressure cooker/air fryer combo (KITH 17-IN-1 MULTIFUNCTIONAL PRESSURE COOKER & AIR FRYER), was not delivered on time because the courier lied and said delivery hadn't been possible (it was being delivered to the school where I work, and was most definitely open and accessible for deliveries at the time the courier said otherwise). In any case, the item was returned to Robinsons, was then resent, and today I tried the item for the first time. It malfunctioned and began emmitting smoke. I had to put it in the rubbish because it was also impossible to open to even try to remove the food inside. I am in Singapore and it is too much of a bother to try to haggle for a refund or return (especially since the cooker was malfunctioning, smoking, and contained food it was impossible to remove because it wouldn't open). Service/delivery was terrible and expensive item malfunctioned the first time I used it.