The lid of the wok i received was damaged and I was promised an exchange. Initially I was asked to go down to the vendor to have an exchange but I can't make the trip down. After 1.5 weeks, I still did not receive an exchange. Somebody else was tasked to contact me about the exchange but did not reply after a day when I had more queries. I was not expecting such bad follow up and my family was really upset about not being able to use the item after purchasing.
10 months ago
Robinsons has a
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