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Jenn****
I placed an order on 17 Dec and was assured that the delivery will be made with 3 - 5 working days. However to date I have not received my goods!! I contacted the customer service via WhatsApp and was informed that they will keep me updated. I didn’t receive any updates after a few days and so sent another email to the customer service. The same person replied to say that they are still checking. Subsequently I was informed on Monday that the goods will be delivered in the next 1-2 days. And I am still waiting…Really disappointed with the service provided!!! There was no communications to me on the delay in delivery and I had to keep chasing for updates! If I still didn’t receive my goods by tomorrow, I want to cancel my order and please refund me for the payment made.
4 months ago
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Robinsons has a 4.2 average rating from 1,941 reviews