I ordered some light letters that spell BAR to sit on my bar. They arrived somewhat on time maybe a day or two late. The letters were each a different light color and bulb size, which made the word look off. They shipped the items again, this time from Shein, ensuring me that it was correct this time and checked before shipping. Not only are they different they we're all broken up because the shipped in a plastic mailing envelope with no box. How does the parcel know not to throw the package around of there is no ot fragile sticker on it. I requested a refund and they kept asking me to let them make it right. I'm sitting here with 6 letters, none of them match, no I don't need you to make it right. They then processed a refund that I'm going to wait for and see how long it takes.