Extremely disappointed. Worst service ever. Order online and never received any order update. After a week trying to chase them and being on the phone for an hour I was told that they will trace the parcel which can take 21 days and I have no other option but to wait. Purolator doesn't even have the package at their depot. My contractors are not going to wait a month for them to do their "investigation". They are totally unprepared for the digital world and their call center staff are very unprofessional.
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