I needed a black stain for a bannister. It was hard to get help from anyone but I finally found someone. I described the bannister in detail and this employee gave me a can of ebony stain. I asked if it would stain black and he said: “yes it says ebony doesn’t it” and walked away. Well it didn’t stain black like I wanted but a dark brown. I tested this on one spindle. I phoned wanting to return the stain and was told I couldn’t because they can’t resell it. The person I spoke to on the phone was well aware that this stain would not be black. I don’t recommend this company nearly non existent service, rude employees and lack of care for customers.