I recently purchased four major kitchen appliances and a washer and dryer from Rona in Kelowna and was so impressed with the professionalism, knowledge and great customer service received by the staff in the appliance department. Members of the team, Rick and Julie were extremely helpful and pleasant. Special note though goes to Alex Werk in that department who went way above and beyond to provide me with amazing, cheerful, professional and knowledgable service and is an invaluable asset to Rona. Staff like Alex Werk and the team make shopping at Rona a pleasure and I look forward to delivery of our purchases.