Like many other customers, I find Rona to be using deceptive business practices. Their online system is completely out of whack with the actual inventory in the store. My opinion is they will say they have it just to get your whole order, then cherry pick what they have and hope you will take it anyway. I'm just starting a $50000 reno and my local Rona (Nanaimo, BC) will get ZERO of that. They have pulled this once too often. Will never darken their doors again - and that goes for parent Lowes as well as suspect they use the same practices.
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