Sorry Rona, but you are recommending your customer Froud product under name of Appliances protection plan ( Comerco ). Please change your contract with any another company otherwise it will affect Rona's Reputation .Don't spend your hard-earned money on this kind of spam; we think we will be worry-free after buying this kind of protection plan, but no. Since February 2021, the two burners were not working, and I gave a call to the protection plan providers. A technician came in on March 11, 2021, to have a look on the range and he mentioned that he will order the parts and come later to fix it. I waited until April 2021 to hear from Rona that when the technician will come and fix it but no one called or showed up. In line to this, I decided to give a follow-up to the plan protection provider as to when we can have our range fixed. Since April 2021, I have made 12-15 phone calls to the protection provider, and every time I have felt that I am being harassed by them, all the agents have provided misleading or different information during calls and agreed to return the calls after a day or so and actually they never gave a callback. As to date, I have not received any call to make an appointment so that I can have my range fixed. I have bought several products from Rona in the past and have had confidence in the products and customer service, however this bad experience has shaken me to give it a second thought. After spending many days n hours with Comerco and Rona they booked 20 july for fix but yesterday again i got the call n again same script words they said , they have product but their technician is busy, rebook it. but i refuse to again rebook after five months. They have a simple work plan. They delay you Try to find parts even take months always your call on waiting hours unprofessional staff no timeline if they fail to fix They are not provide a new one or any compensation. Now my request to customers like me, please go to any another store or provider.don't mess up your life with comerco.