I bought online a product (shower $3,140 +tx), the product received has a totally different appearance (much lower appearance, not matching colors, q-wall different than represented on Rona web). As recommended, I paid an expert to put it together directly from the box delivered. I called Rona customer services, first one offer me $100/$3,140. The second up completely denied from beginning of conversation that the product were different (sold vs delivered), than offer me $200 after playing almost 50 minutes game of denying and asking me of what I needed.
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