Recently, I bought some circuit breakers at Rona. However, one of them was defective. Today, I went to the store to request a refund, but the staff told me that these items cannot be returned, even if they are faulty. I was not informed of this policy at the time of purchase, and there was no notice on the receipt either. I find this very unreasonable. I bought same item at homedepot.ca , can easily refund at no reason ask, The Rona, bad customer service.
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