My bad experience with Rona, involved watching a horrible commercial involving a donkey...'half ass' to promote Rona. As an advertising initiative to promote that which Rona has to offer, I'm appalled that whoever came up with this idea, thought it was a good one although I'm sure with the backlash from those who've seen this commercial, customers or not, the purpose of showing it on TV, has back fired! I cannot believe that the person who was in charge of airing this commercial to promote the business thought it was a good idea? Wow! Due to the lack of thought re: airing this awful commercial, I will definitely think twice about shopping at Rona! The creator of this commercial should be ashamed!!!!