I was treated very poorly when trying to purchase a washer/dryer set. On May 1, 2025 I purchased a new washer/dryer set for $2,413.75 at the Martin Grove Rona store. Delivery was set for May 7. At the time of purchase, I was advised I was responsible for disconnecting the old washer and dryer, which I did on May 6. The appliances were not delivered on May 7. I waited a few hours, but hearing nothing I decided to call the store. I had to call the store three times, starting at 11:30 a.m., on May 7 before anyone could give me any information. What I was told did not explain anything. I was advised the dryer was "no longer available", although it had been available on the day I purchased the appliances. It was not explained to me how it had happened that the appliance I had purchased had been removed from my order. It was not explained why no one from the store contacted me in advance to let me know that the appliance was no longer available, so that i could avoid disconnecting my current appliances and also avoid disrupting my household in order to create a clear path for the delivery people. As a "solution" I was told i could have another appliance from the floor, but I would have to pick it up and take it home myself. That struck me as an insult, not an attempt to make things right. My best advice is to shop elsewhere for appliances.