We ordered and got charged in full for outdoor patio chair cushions for delivery in time for our BBQ party but they were never delivered. We phoned both Rona and Purolator (their delivery service provider) to complain and they told us that there was a labelling error in the address. When we demanded action on their part to resolve, they both pointed their finger to each other for responsibility. As of now, two weeks later, we still do not have what we paid for and the matter remains unresolved. Our BBQ party is now over. To save your sanity, DO NOT purchase anything on-line from Rona. It is hard to believe such a well-established Canadian business can be managed so poorly.