I bought a Blackstone pizza oven (model 6825) online using the Rona website. Save yourself the hassle, and do not purchase through the Rona website. I contacted Rona customer service since my new $1300 oven was missing the advertised infrared thermometer. Rona issued me a ticket number but that was the end of their service. 1.5 months have passed and the Rona ticket is still outstanding despite my repeated follow up with Rona. I eventually contacted Blackstone to resolve the problem directly.
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