My senior parents Bought a shed from Rona and paid 600$ for installation. The install was great and the shed is great. However, all the garbage (cardboard, plastic and a double length skid) was left behind. We were told after the fact that there is a disposal fee for the material. That fee was 80$, then 90$ then 95$. No one mentioned this at the time of purchase or while scheduling the install or even during the install. It was just left behind leaving us to try to contact Rona flat figure it out. Customer service is deplorable, leaving us to dispose of this material at a cost to us over a week later when it should have been removed at the time of install, and this fee should have been included in the install like any other reputable company would do.