I purchased 5 cases of landscape edging. Took them home and used 3 boxes, opened the 4th box and it was full of miscellaneous items such as taps, power tools etc. Called rona on this and they found my extra 2 boxes still in store. The thing about this is I purchased the items in May and this was in September. They loaded my product and delivered it to me. We are approximately 1.5 hours away from the store. The store manager brought it out personally. I am very impressed with the service I received