I ordered bolts, nuts, and washers for a project I was working on. Nuts and bolts showed up over a month after I ordered them which is ridiculous to begin with. It's almost been 2 months now and I still don't have the washers. I haven't been able to get a hold of anyone from customer service. This whole process is infuriating and I highly doubt I will ever order from Rona again. I never would have ordered if I knew the products were going to be this late.