After waiting 3 weeks for an order status update I had to follow up and got this. Item is now due to arrive in a further 2 weeks.
Thanks for getting in touch. Our sincere apologies for the delays.
I have looked into your order status and it seems your order was allocated to the incorrect warehouse therefore this has caused a delay.
Given this, I have amended the allocation and have prompted for our warehouse team to send this out today.
1 year ago
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