I post an honest 1-star review on 7 June 2024 and got email advice it was posted. Yet 10-days later it still does show. I have also been told by the company that the Customer Feedback shows almost instantly. To me this raises concerns for the integrity of the system. The initial review related to the purchase of an item in which they said had free postage. Then after the sale they reneged on the free postage and tried applying a $68 cost. They are still advertising the item with free postage, I believe this is Bait Advertising - "an advertising practice, now illegal in Australia, in which attractive, low-priced goods, few or any of which are actually in stock, are advertised to attract purchasers to a store or selling place" (Google).