I ordered hundreds of pounds worth of coping stones which turned up the wrong colour. I refused the delivery. Roofingsuperstore then strung out giving me a refund for as long as possible, blaming me for their mistake, repeatedly asking if I had accepted the delivery. After a few weeks of being fobbed off I raised a dispute with PayPal which roofingsuperstore didn't even bother responding to (says it all really), needless to say PayPal issued a full refund.
Seems they are very helpful until they have your money then become very unhelpful. Beware!!
4 years ago
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