Anonymous
Absolutely shocking delivery service! Was given a delivery date waited in all day and no delivery, rang up to be greeted by a really rude and unhelpful woman! Advised to wait untill 6pm even the email states delivery is between 8am and 5pm. Rang again the next day to be advised it was out for delivery on that day yet again waited all day for delivery and was assured it would deffinatley be there by 6pm..... No delivery. Obviously there was no delivery service over the weekend so had to wait untill Monday..... Emailed the company and advised I would not be home as I had appointments and had already spent 2 days waiting for the delivery! It was eventually delivered 5 days late and when the driver did deliver he could not get the pallet off the van, unbeknown to me at the time my elderly neighbour had to help him off the van with it as he was not going to leave it as I was not home even though I had left a note in the door! Driver did telephone me to say he had left it however he could not deliver on the Friday as he could not get uo or down my street? So I don't know how he managed to get the van up the street on the Monday! And then the neighbour told me he had been already to deliver the goods and drive away! Shocking people are charged for the delivery and yet have to take time off work to wait in for it and it does not arrive till 5 days later
1 year ago
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Roofing Superstore has a 1.9 average rating from 32 reviews

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