I had a worst customer service ever!!! I bought Velux windows and falshings. It turned out that the flashings are discontinued and windows are out of stock. Webpage said I will get my order in 1-2 working days. I've started contacting customer service on the third day of my order. I've been chasing them for three days now and I still don't know when I'm going to receive my windows eventho I've been assured I will have them yesterday. I've asked to speak to senior staff, but they are always ether on the call or a meeting, or busy, or out of office, or anavailable. Total absurdity! Appauling service!