Not one, but two bad experiences with this company. When I initially ordered some Coping Stones in April last year, Roofing Outlet were quick to take my money although they were unable to fulfill my order. I had to call them to find this out as they did not reach out to tell me themselves. I decided to give them the benefit of the doubt and try again on 2nd May this year as the site promised 2-3 day delivery for which I paid £65. Needless to say, they were unable to fulfill my order again. I called and emailed to find out what was going on and was promised updates (which I didn’t get). I was eventually told they’d be with me by the end of May. The responses that I got to my subsequent emails promised they’d be back in stock in a week (mid June). I have only just had a call directly from Castle Composites to schedule delivery for Tuesday 12th July. Two months is a bit longer than the 2-3 days specified on their website. Awful customer service, ridiculous false advertising on delivery timescales and a complete lack of care from the team. I wish I’d seen the other Trustpilot reviews before dealing with this company and I certainly won’t be buying from them again. Very disappointing.