This was our first experience working with Roofsimple. We were referred by our kids who also had their roof done by them. I can honestly say, that for us, it was an experience that I don't think could have gone any better. John Snyman explained everything clearly to us so we would understand all the steps involved, and everyone we met couldn't have been nicer. All involvement with the insurance company was taken care of by John and his team. One of the best parts was having a roofing Project Manager, Lee, on site, who oversaw all work taking place and made sure that whatever was being done, was done right. You couldn't ask for more. Then, we got "more". Project Manager Lee's Manager, Lawrence, came over and also did a complete overview of everything that was done and took care of some small additional items that he felt should be taken care of. So, I ask you. How could anyone ask for more? We (my wife and I) wholeheartedly recommend Roofsimple to anyone in need of a new roof. You won't find better customer service and higher quality work. Top notch for sure.