BEWARE! FAKRO windows may not come as per photographic image. I bought a roof window which arrived to me with two essential parts missing, which on the photo was included. I was told by FAKRO representative, that an image next to the quote is only for illustrative purposes and is not what you will eventually get. Therefore, don't be surprised if the window you are looking at, has the glazing or the handle but when delivered to you has missed a part or two. FAKRO representative wrote to me: "the image you’re referring to is an example image of what the window would look like when installed into a roof" Right now I am puzzled what to do because I received window different to the one I choose. I have an option of returning the goods but for the cost of 25% of the value of the purchase.