Roof Windows 4 You Reviews

Name: Roof Windows 4 You
Address: Astron Business Park, Hearthcote Road, Swadlincote, Swadlincote
Rating: 4.18

4.2 Rating 77 Reviews

75 %

of reviewers recommend Roof Windows 4 You

4.2

Based on 77 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 66%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01283554755

Location:

Astron Business Park, Hearthcote Road, Swadlincote
Swadlincote
DE11 9DW

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Roof Windows 4 You 5 star review on 18th December 2020

Anna Popova

Roof Windows 4 You 5 star review on 27th July 2020

Tiborne Menesi

Roof Windows 4 You 4 star review on 30th November 2018

Jonathan Pearce

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I don't know where to begin. Accepted my order of a product that they didn't make any more - took me a month of waiting and several emails to find this out. I chose an alternative which eventually came and I had a problem fitting it and I made them aware of this inside of the return period but it took them so long to respond to emails, by the time I got the answer, it'd passed the return period and they refused to take them back. Avoid this company at all costs - use an alternative. You've been warned!”

Helpful Report

Posted 3 years ago

“This Company is very attentive and very professional...a pleasure to do business with.”

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Posted 3 years ago

“Easy ordering, easy fitting, good colour. Happy customer!”

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Posted 3 years ago

“Delivered promptly”

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Posted 3 years ago

“Supplied just what we needed, excellent customer service”

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Posted 3 years ago

“Great help over the phone - blinds arrived earlier than suggested.”

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Posted 3 years ago

“Website plus contact by phone quick, efficient and friendly”

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Posted 3 years ago

“Very good communication but slow on getting my order out which I’m still waiting for”

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Posted 3 years ago

“Very helpful, and quick delivery”

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Posted 3 years ago

Hi Alister, Thank you for this amazing review! We are so happy to hear that you've had a great experience with our product and team. Thank you, Georgia

Posted 3 years ago

“RW4Y have been really helpful sorting out the order for two large rooflights. Good friendly and efficient service.”

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Posted 3 years ago

Hi, Thank you for this amazing review! We are so happy to hear that you've had a great experience with our product and team. Thank you, Georgia

Posted 3 years ago

“I am still waiting for my goods to be delivered weeks after I ordered and paid for them”

Helpful Report

Posted 3 years ago

Hi John, We are sorry to hear that you have received your product later than expected. Our standard delivery times for stock items are 3-5 working days. For non-stock items, the estimated delivery time is 15-20 working days. This estimated delivery time is not guaranteed and due to the current global situation, we have been experiencing some delays. We apologise for any inconvenience caused and trying our best to improve the service. Thank you, Georgia

Posted 3 years ago

“Great support from your sales team but despite ordering this in Mid January i am yet to receive the items and no delivery date has been confirmed (4th Feb today)”

Helpful Report

Posted 3 years ago

Hi Haleem, We are sorry to hear that you have received your product later than expected. Our standard delivery times for stock items are 3-5 working days. For non-stock items, the estimated delivery time is 15-20 working days. This estimated delivery time is not guaranteed and due to the current global situation, we have been experiencing some delays. We apologise for any inconvenience caused and trying our best to improve the service. Thank you, Georgia

Posted 3 years ago

“I had a damaged piece in my roofline box ,you wouldn't replace and charged me a extra £36 for a new one.even though I spent £1700 with you”

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Posted 3 years ago

“Please make the Fakro logo more apparent.”

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Posted 4 years ago

Hi Jonathan, Thank you for taking the time to write this review. I will share your message with the team. Kind regards, Georgia

Posted 3 years ago

“We are disappointed that the money for our roof window blinds has been taken out of our account but we have had no correspondence from the company telling us when we can expect them to be delivered. The delay in getting the blinds is holding the completion of our job up”

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Posted 4 years ago

“Abbie was very helpful in the ordering of my 2no windows.Arrived as scheduled,pleased with your service,but i do require an invoice. Many thanks Mark Morris”

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Posted 4 years ago

“LREADY SENT”

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Posted 4 years ago

“Excellent customer service, thank you.”

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Posted 4 years ago

“I’ve not received them yet after 3 + weeks I was told 2-3 days before I purchased them”

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Posted 4 years ago

“you asked for review when I hadn't even received the product, which by the way took an inordinately long time to arrive, with no word from you to explain the delay.”

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Posted 4 years ago

Hi Mr Bates Please accept my apologies on the delay in delivery. While we strive to deliver asap to all customers in this case our service did not meet the high standards we set ourselves. Some delivery times are delayed due to the current restrictions and we're putting systems in place to improve notifications when this becomes an issue. I hope you'll return to RW4Y if you need our products or services next time. : ) Dave RW4Y Digital Team

Posted 4 years ago

Roof Windows 4 You is rated 4.2 based on 77 reviews