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Anonymous
When ordering on the website, my items were in stock. Next day i received an email to say some was out of stock & would take a few weeks. After not being kept up to date & sending numerous emails only 3 items of my 5 items i ordered arrived! After numerous calls and emails to Roseland and the delivery company, no-one was sure why this happened (communication was horrendous & very stressful). The wardrobe I received was 2 different colours & the drawer part was damaged and had to be returned which took 2 weeks! Now the wardrobe was out of stock again! I received an email saying my items could be delivered (2 missing pieces and new wardrobe) tried arranging this (numerous emails to roseland & delivery company). Then received an email saying there had been a fire in the warehouse and my order had been wiped out. I requested a return of the 2 items I still had and received a FULL refund ( no compensation as i was now without any furniture as my old furniture had been given away). Would i recommend/buy here again? NO!
4 years ago
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Roseland Furniture has a 4.5 average rating from 22,927 reviews