We're very happy with the bookcase (Large London Oak). We had a bit of a hiccup with delivery insomuch as I'd thought we'd get a message the day before to say the delivery would be made the following day, but instead I got a text message about 20 mins before it was delivered which I missed because the phone was charging - and in any case was a problem as it was being delivered to my sons house. The delivery men rang me when they couldn't get anybody to answer the door but wouldn't wait until we drove over (10 mins). They lifted the bookcase over the back gate and left it in the garden in the snow!!. Fortunately there was no damage as the bookcase was very well wrapped. My suggestion is to get the courier company to send a message the day before delivery - like most other couriers do - that would have been less of a flap for us.