The furniture was attractive but badly damaged so I arranged a return - got a message to say it would be picked within 8 days and asked to put a home made label on the box - not a problem . The day after a man arrived to pick the furniture up and I asked him to wait whilst I wrote and stuck the label on - he said he hadn’t got time and not necessary / I insisted I wanted to follow Roseland instructions and he refused to wait - the damaged furniture is still here. This morning I’ve had an email from XDS saying they are retrieving a parcel from me - I’m assuming it’s the furniture but the message has no mention of Roseland ! I will ask for more information obviously when XDS arrive - XDS were picking up for Roseland - can I suggest this is clear by in future . I am looking forward to having my new perfectly conditioned TV unit delivered !