Poor delivery company used. Description of item online was minimal not describing the materials used to make the item. For £256 you are expecting a quality hardwood item of furniture however what you get is a cheap Vietnamese mass produced item made out of “Oak Veneer” a cheap substitute to solid oak, a terribly painted PINE body a backing, drawers bottoms and shelf’s made of MDF! The item was damaged, dirty and paint had cracked and also there were areas which hadn’t actually been painted properly exposing the cheap pine. The realistic price of the item therefore is about £50 even if it was perfect condition. Returned the item and received a refund as had paid through PayPal. Was sent an email saying that attempts had been made to personally call me ( never had a missed call all day) to apologise for my experience and it’s not what was expected from their furniture. Sent an email back explaining that their website failed to provide a description of materials used in the item as it states “ The Farrow Painted range is simply extraordinary value for money, crafted with a quality oak and real oak veneer contrasting top”. There isn’t a single piece of hardwood in the unit. However I received a reply stating “ Whilst our furniture is manufacturaed in Vietnam, it is done so by hand, by skilled proffessionals from quality Solid Oak. As a result of this I have contacted trading standards as their staff don’t appear to know what it is they are selling and the “High Quality Oak and solid wood” products they think they are selling is not what is being delivered to customers.