I have ordered Hampshire oak wardrobe and two bedsides. As the items were out of stock, I had to wait for 5 months to be delivered. I kept contacting customer service for several times till the items arrived. I was offered a discount if I wanted to wait, which I accepted. When the order was delivered, the boxes of rhe wardrobe were dirty and the corners were damaged. The little boxes were in a good condition. When I opened the damaged box, fortunately parts of wardrobe were in an acceptable condition except two minor damages. One was the corner of back side and the other was that the door of wardrobe were not in the same level. I managed to repair the door, but the damage on the back side is there, but can't be seen. Generally, I am happy with design of items, also it's a solid wood and it's sturdy.