When the furniture item eventually arrived, I opened the packaging carefully and excitedly BUT inside was a TV unit with a broken side, crack in the other side, 5 screws loose, holes where the screws had once been and scratches. On informing the company, I was asked to repack the large piece of furniture (difficult for me being an arthritic 70year old)& only when it had been returned, would I be reimbursed! I had to wait 4 days, with it in my lounge, before it was collected and a total of 7 days before the money paid was back in my bank! I would not recommend Roseland or ever use them again.