ordered a Windsor IVORY small sideboard, it arrived and it was nothing like the colour on the website, more pale grey. I then informed them of such told to repack the item and wait for their delivery service to collect it. They use a company called XPD who never came to collect it the first time, useless App they ask to download where you CANNOT track them! Second time reallocated and again did not turn up, guess it was third time lucky, took over a week and half before it was picked up. Had to pay an extra £20 for collection after having spent £259.95 on the product!