Login
Start Free Trial Are you a business?? Click Here
Carol Godfrey
Received 1 item last week. Expecting 2, 2 on paperwork. Told coffee table still in warehouse. Then told it had been delivered. It wasnt. Took photo of house and my signature off driving licence for them to investigate delivery. Told on day 3 it woukd be delivered today 18.30 to 20.30. Got home at 4.30. Coffee table shoved or rather rammed into one of my wheelie bin storage units on side of house. So the door to one of wheelue bins snapped off and also the top. Got home. Lifted box into house myself. Unpacked it. Started putting it together only to discover the draw compartment totally snapped. I am sick and tired of firstly.chasing order and being given run around. Taking time off for delivery, which as above. Now £200 of damage done, wheelie bin storage now useless unfixable. Now have a box in my lounge with the item I was waiting for left until DP pick up!!! Previously cancelled orders with furniture village as they take 6 months to deliver. Re ordered with Roseland as I have purchased all bedroom fixtures from them. Now so disappointed waiting to hear back what exactly they are going to do about this as one hand doesnt seem to know what the other is doing!!!!
3 years ago
Read Roseland Furniture Reviews
Roseland Furniture has a 4.5 average rating from 22,927 reviews