My cabinet has arrived and bar a missing draw knob (which I've been promised will be sent) the cabinet is as expected. What wasn't expected was the time scales for delivery. The website quotes 1-3 days when queried with a very helpful member of staff I was informed this is an 'estimate' only?? not indicated anywhere on the site that I could see. The cabinet turned up in 8 days, managing people's expectations are an important part of customer service.
3 years ago
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