Very poor. I ordered two six drawer oak chests of drawers. They are very cheaply put together. The drawers don't fit properly, there are big gaps round the sides and the drawers don't push back in fully so they are not flush with the front of the chests. The stain on one of the drawers is patchy, and on the other chest different colours of wood have been used. I have been in touch with the company who say these can be returned for a refund, but I have to send them photographic proof of the problems before they can arrange this and the service seemed deliberately unhelpful. Delivery wasn't good, so I can't imagine returning is going to be easy. The delivery van couldn't come down our drive, and the driver said he wasn't allowed to trolley the furniture to the front door. We had to do it ourselves - good job we own a porters trolley. We took photos of the badly damaged packaging, but fortunately the furniture underneath had not been damaged. Communication with Roseland has been difficult, as quite often the given phone number either rings out or cuts off. It doesn't fill me with confidence and I won't be using this company again.
1 year ago
Roseland Furniture has a
4.5
average rating
from
22,917
reviews
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