It took over 4 weeks for the item to arrive despite the website saying 1-2, I queried this and was told it was an ‘indication’. The parcel (dressing tables and stool) then got lost at the warehouse, and was told another would be sent in 48 hours, it took 4 days! Eventually it finally arrived, the stool was marked in 3 places, which i notified Roseland of (with pictures), to be fair they offered to refund replace (hence 2 stars), or refund 15%. I took the discount and got the stool re-upholstered, as if I had a replacement it would probably take another month. So all in, I won’t use this company again and I won’t be recommending them either.