The CD Tower arrived on time as advised by the couriers tracker app. It appeared to be well packaged with some superficial damage to the outer packaging. When unpacked the CD Tower base was almost detached with the two of the fixing screws ripped out, and some of the beading on the back was loose. I contacted Roseland and sent photographs of the damage they offered me the option of effecting a repair myself for a partial refund or collection and replacement of the damaged item. I elected to make the repairs myself, the CD Tower is of average quality, looks ok but is not of the same quality as my earlier purchase from Roseland, however this is reflected in the price.