The product is pretty much as expected although the imagery & blub led me to believe it was locally produced rather than imported from Vietnam. The delivery service let things down; firstly the availability of delivery slots was limited (the girly on the phone was very polite) but secondly the service on delivery was poor. On arrival the driver & his assistant were having a disagreement (I think they had forgotten to deliver another order) & the language from the driver was colourful. The item was turned upside down & back again to get it off the van without much care. The parcel was carried upstairs & placed in the bedroom but shoes were not removed or wiped on the mat. I understood the item would be removed from the packaging (& the packaging taken away?) but once I had signed for the item I did not see them for dust.