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Linda James
I am very unhappy with this product. I bought the Farrow Grey Coffee Table to compliment the Daymer Grey Console Table that I had already purchased from Roseland Furniture - which was of superb quality. The Farrow Grey Coffee Table however is not! The paint is chipped on the bottom shelf and the quality of the wood is not of the same quality as the Daymer Grey Console Table. Also I would describe the table as "flat packed' and not "minimal assembly" as described on Roseland Furniture's website! I have had to pay someone to put the table together for me which has incurred an extra cost. I spoke to Roseland Customer Services who said that the Farrow Coffee Table used to be delivered fully assembled but for some reason Roseland Furniture are now sending out an inferior product which has to be assembled! Roseland Customer Services are in the process of sending me some paint which will hopefully match the paint on my coffee table - but I am very unhappy with a product that does not arrive in perfect condition, especially as it is brand new! If I cannot live with the coffee table after the paint has been touched up, I will be donating the table to charity, but to be honest I am so surprised with the quality of the Farrow coffee table compared to the Daymer Console Table - it is like they come from two different companies. I hope that Roseland Furniture take this feedback on board and look at their quality control. The design of the coffee table is very nice and the wood and veneer on top of the table is good but the wood underneath is of inferior quality and the fact that the paint was chipped at all, shows that the product is of poor quality. I am so very disappointed with this product and hope that Roseland Furniture take this on board..
6 years ago
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Roseland Furniture has a 4.5 average rating from 22,927 reviews