The kitchen island is great! BUT ... ... the delivery process was abysmal. We knew that the delivery company would not bring the unit into the house, but it turned out to be ten times worse. Point 1. The van arrived promptly, but its tail lift did not work. The driver and I had to man-handle the crate down the the 4 foot drop. Point 2. The driver kindly helped pull the crate into our hall, but no further. My wife and I managed to haul it into our kitchen (including up a step). I am 72 and she is 67. Why don't you use a better courier? We would have been quite happy to have paid extra for a top notch firm.